Terms and Conditions
Welcome to Maxx & Kane Enterprise. By using our services, you agree to the following terms and conditions. Please read them carefully before engaging with our cleaning services.
1. Services Provided
Maxx & Kane Enterprise offers a range of cleaning services, including residential cleaning, commercial cleaning, move-in/move-out cleaning, post-construction cleaning, vacation rental cleaning, carpet cleaning, junk removal, and specialized cleaning services. The specific details of the services provided will be outlined in your service agreement.
2. Service Agreement
A formal service agreement or quote will be provided before the commencement of any cleaning service. This agreement will detail the scope of services, pricing, and scheduling. Any changes to the service scope or schedule must be agreed upon in writing.
3. Payment Terms
Payments are due as outlined in the service agreement. We accept various payment methods, including credit/debit cards and electronic transfers. Payment terms and conditions, including late fees and charges for additional services, will be specified in your service agreement.
4. Cancellation and Rescheduling
If you need to cancel or reschedule your service, please notify us at least 24 hours in advance. Failure to provide adequate notice may result in a cancellation fee or charges for the missed service. We will make every effort to accommodate rescheduling requests based on availability.
5. Access to Property
To perform our services effectively, we require access to the property at the agreed-upon time. If our team encounters issues accessing the property or if access is denied, we may need to reschedule the service or apply additional charges.
6. Satisfaction Guarantee
We strive to provide high-quality cleaning services. If you are not satisfied with the results, please contact us within 24 hours of service completion. We will address any concerns and make necessary adjustments to ensure your satisfaction.
7. Liability and Insurance
Maxx & Kane Enterprise carries insurance coverage for our cleaning services. While we take every precaution to prevent damage to your property, we are not liable for any pre-existing conditions or damages that occur during the service. Please report any issues immediately so we can address them promptly.
8. Privacy and Data Protection
We are committed to protecting your privacy. Any personal information collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
9. Modifications to Terms
Maxx & Kane Enterprise reserves the right to update or modify these terms and conditions at any time. Changes will be communicated through our website or directly to clients as applicable. Continued use of our services signifies acceptance of any changes to these terms.
10. Governing Law
These terms and conditions are governed by the laws of the state in which our services are provided. Any disputes arising from the use of our services will be resolved in accordance with the applicable laws and regulations.
If you have any questions or need further clarification regarding our terms and conditions, please contact us directly. Thank you for choosing Maxx & Kane Enterprise. We look forward to providing you with exceptional cleaning services.